Support
Need a hand with Cleanmail? You’re in the right place.
The fastest way to reach us is email. We’re a small team and we read every message.
We aim to reply within 1–2 business days.
Frequently asked questions
What does Cleanmail do?
Cleanmail connects to your Gmail and turns the school, camp, sports, and activity emails into one clean digest. It pulls out the events, deadlines, and details that matter, organizes them by person and activity, and adds the events straight to your Google Calendar, so you don’t have to dig through your inbox to stay on top of your family’s schedule.
How do I connect my Gmail account?
When you first open Cleanmail, you’ll be asked to sign in with Google and grant read-only access to your Gmail. That access is used only to build your digests. Cleanmail never sends, deletes, or modifies anything in your inbox, and you can disconnect at any time from your account settings.
How does billing work?
Cleanmail is a single monthly subscription, purchased through the App Store and billed by Apple to your Apple Account. New accounts start with a 14-day free trial; if you don’t cancel before the trial ends, it converts automatically to a paid subscription. Your payment method, billing details, and receipts all live in your Apple subscription settings.
How do I cancel my subscription?
Cancellation is handled by Apple, not by us. On your iPhone, open Settings, tap your name at the top, tap Subscriptions, choose Cleanmail, and tap Cancel Subscription. If you cancel during your trial, you won’t be charged. You’ll keep access until the end of the period you’ve already paid for.
How do I delete my account and my data?
You can delete your account directly in the app from your account settings. Deleting your account permanently removes your profile, your connected Google account, your digests, and your data from our systems. If you’d prefer, you can also email us at support@cleanmailapp.com and we’ll take care of it for you.
Is my email data private?
Yes. Cleanmail uses read-only access to your Gmail and only processes the emails needed to build your digests. We don’t sell your data. For full detail on what we collect and how we handle it, see our Privacy Policy.
